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IMPORTANT INFORMATION

  1. DELIVERY POLICY, SYDNEY METROPOLITAN AREA
    1. DELIVERY CHARGE/S top of page
      • delivered to nominated job site, $30.00 per order.
      • orders for delivery with a value less than $100.00 will attract a delivery fee of $40.00.
    2. MATERIAL DAMAGE top of page
      Stalco will not accept responsibility for goods damaged or lost after delivery to the nominated site. The customer is responsible for the security and condition of the goods delivered.
    3. RE-DELIVERY top of page
      Where delivery cannot be made due to circumstances beyond the control of Stalco and it is necessary to return to a site to effect delivery, an additional delivery charge will be invoiced.
    4. CONTINUOUS GUTTER LENGTHS top of page
      1. Orders for lengths of continuous guttering will only be accepted in increments of 100mm. Where possible small runs should be combined as a single long length.
      2. The maximum length of any one piece of continuous guttering is 20 metres. Lengths over 20 metres will only be delivered if special handling arrangements are made at the time of placing orders. Stalco will not accept any responsibility for gutter shape or straightness for lengths over 20 metres.
      3. The minimum job size for rollout of continuous guttering is one length of 5 metres.
    5. DELIVERY TIMES top of page
      For Sydney Metropolitan Area, see Delivery map at bottom of page. Delivery times are not guaranteed, any times estimated for delivery are estimates only. Stalco shall not be held liable for failure to deliver from any cause whatsoever.
  2. LIST PRICE top of page
    Refers to pricing for non trade customers.
  3. TRADING TERMS top of page
    All credit accounts must be maintained within the agreed credit limit and be settled within 30 days from the end of the month in which goods are purchased, otherwise deliveries will be discontinued. Where a Credit Account has not been opened, cash, bank cheque, credit card or direct deposit whichever is acceptable to Stalco, is required at the time of placing orders. For full details on Stalco's terms and conditions of sale refer to the Stalco Application For Credit or the reverse side of any Stalco invoice, or Conditions of Sale.
  4. RETURNS FOR CREDIT top of page
    The customer must return relevant goods to our warehouse in prime saleable condition where they will be assessed for credit. A restocking charge equal to 10% of the original invoiced value will apply to the returned goods. Gutter rollformed on-site and goods purchased in by Stalco for resale will not be accepted back for credit.
  5. TRADING HOURS top of page
    ORDERS , Monday to Friday , 7.00 am to 4.00 pm. WAREHOUSE , Monday to Friday , 7.00 am to 5.00 pm.
  6. ORDERING top of page
    Verbal orders will be accepted but written (fascimile or email) orders giving specific details of the goods required are preferred. Non standard Stalco products must be stipulated at time of placing orders. Stalco will not be held liable for orders not evidenced in writing.
  7. STOCK AVAILABILITY top of page
    Whilst every effort will be made to ensure that adequate stock levels are maintained, no liability of any kind whatsoever shall be incurred by Stalco in the event of their being unable to fulfil a customer's order.
  8. PRODUCT VALUES top of page
    Whilst every effort to give adequate notice of impending price rises, Stalco reserves the right to adjust prices without notice where necessary.
  9. PROTECTION , GUTTER COILS top of page
    Gutter coils are sold on the condition that the purchaser will take adequate measures to protect the product from moisture, attack by chemical agents and fumes and other physical damage prior to and during manufacture, and specifically damage to paint finish and/or structure during manufacture. Stalco Continuous Gutters Pty Ltd will not be responsible for any damage so sustained.
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